Privacy Policy

• Contact details such as your name, email address, and phone number.
• Booking details including reservation dates, selected services, and party size.
• Questions and conversation content you choose to send through the website assistant.
• Payment information processed securely by third-party providers. We do not store full card numbers.
• Device and usage data, such as IP address and browser type, for analytics and security.

• Process bookings, waivers, and rental agreements.
• Answer questions submitted through the website assistant and help visitors choose an experience.
• Send confirmations, service updates, and safety instructions.
• Send promotions where permitted; you may opt out at any time.
• Improve website performance, comply with legal obligations, and prevent fraud.

We may use basic analytics and session cookies to understand site usage and support site functionality. Browser settings can limit cookies, though parts of the site may work differently.

We do not sell personal information. We share limited information with trusted providers, including OpenDesk for online booking and website-assistant services, payment processors, FareHarbor while it remains available, and waiver services, only as needed to deliver services.

• Access to personal data is restricted to authorized staff and service providers.
• Booking records are retained only as long as needed for business, tax, safety, and legal purposes.

• You may request access, correction, or deletion of your personal data, subject to legal exceptions.
• You may opt out of promotional emails through the unsubscribe link or by contacting us.

We do not knowingly collect personal information from children under 13 beyond information required for participation with parent or guardian consent.

We may update this policy occasionally. The updated date at the top of this page identifies the current version.